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SMS & Voice Platform

Use Cases

Where SMS and VoIP fit best.

OTP & 2FA

Latency-optimized SMS with DLRs and fallback voice codes.

  • Idempotent send + status webhooks
  • Geographic routing for speed
  • Fraud checks on high-velocity flows

Marketing & Lifecycle

Segmented messaging with templates, quiet hours, and opt-outs baked in.

  • Campaign throttling and scheduling
  • List hygiene and consent capture
  • Analytics on engagement and delivery

Support & Contact Centers

SIP trunks, caller ID, recordings, and analytics for support teams.

  • ASR/ACD + MOS quality tracking
  • Geo/route selection per destination
  • Secure webhook events for IVR/CRM

Operations & Logistics

Proactive SMS alerts for delivery, outages, and workforce coordination.

  • Templates for ETAs and delays
  • Inbound keywords for replies
  • Retry + escalation via voice

Product notifications

Receipts, reminders, renewals, and status updates with delivery tracking.

  • Per-event templates
  • Signed webhooks into your app
  • Quiet hours + throttling

Compliance-heavy flows

Consent capture, audit trails, and sender rules for regulated verticals.

  • Opt-in/opt-out logging
  • Country-specific sender guidance
  • Separation of sandbox vs prod keys
Build the journeys you need
From OTP to marketing to contact center, we help you wire reliable flows.