We build reliable messaging and voice for teams that need it to just work.
SMS/VoIP Cloud is an engineering-led company focused on delivery quality, compliance, and developer experience.
Mission
Deliver carrier-grade SMS and VoIP with transparency, smart routing, and tooling that saves builders time.
Vision
Be the most trusted platform for high-volume, high-importance communications worldwide.
Values
Reliability first, respect for recipients, security by default, and clear, honest communication.
What we focus on
- Quality: Monitored routes with ASR/ACD, DLR visibility, and failover.
- Compliance: TCPA/GDPR readiness, consent logging, sender ID approvals, and country-specific rules.
- Developer experience: Simple APIs, webhooks, sandbox, and clear docs.
- Support: Humans who can help—tickets with engineering escalation and incident comms.
Redundant carriers, health checks, and status page transparency.
200+ destinations with route-grade selection for OTP, transactional, and marketing.
Encryption in transit, scoped API keys, IP allowlists, and audit trails in admin.
Leadership
Milestones
- 2022: Platform launch with OTP-first routing.
- 2023: VoIP expansion and webhook reliability features.
- 2025: Global coverage upgrades and fraud/abuse monitoring.
Compliance & trust
Opt-in/out handling, quiet hours where required, and enforcement of our AUP.
Minimal data collection, encryption in transit, and regional routing options.
Live status page, incident comms, and clear pricing by destination.